Level 4 Award in Support Services Programme
The Level 4 Award in Support Services Programme is a comprehensive blended-learning programme designed to equip participants with the skills, knowledge, and professional mindset needed to deliver essential support services within organisations.
Aligned with QFEmirates Level 4, the programme prepares learners to perform effectively across key operational functions — including Human Resources, Finance, Procurement, Facilities Management, IT, and Project Management — in line with organisational policies, procedures, and relevant UAE laws and regulations.
The programme combines in-class learning, practical assessments, project work, and structured on-the-job training, ensuring participants can apply their learning in real workplace settings. Learners rotate through multiple functional areas under the supervision of trained mentors, gaining hands-on experience and building the competence required for supervisory roles.
Graduates of this programme emerge as confident, capable professionals ready to contribute to the efficiency and success of business operations across the public and private sectors.
PROGRAMME BENEFITS
Gain a broad understanding of multiple organisational support areas — from HR and Finance to Procurement and IT — and learn to integrate these functions effectively to enhance business performance.
Combine classroom-based knowledge with supervised on-the-job training. Participants rotate across departments, applying theoretical concepts to real workplace challenges for maximum impact.
Develop the ability to lead small teams, manage projects, and make informed decisions with confidence — essential capabilities for stepping into supervisory or mid-level management roles.
Earn a QFEmirates Level 4 qualification, demonstrating your readiness to contribute effectively to an organisation’s operations and positioning you for career advancement within the UAE’s growing economy.
WHO IS THE PROGRAMME FOR?
This programme is ideal for professionals looking to build a solid foundation in organisational operations and support services. It is particularly suited for early-career employees and administrative staff aspiring to move into supervisory roles. For employers, it serves as a strategic solution to upskill existing teams, ensuring they are equipped with the practical, multi-disciplinary capabilities needed to strengthen business continuity and operational excellence.